Service:Spare parts |
We offer the possibility of ordering spare parts for Walkstool in the most cost efficient way directly from our factory in Sweden. This service is provided at a cost only covering the expenses. Freight charges are included in the listed prices.
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Due to the high quality of Walkstool it is rare that our customers request any spare parts, but when they do it is usually because they have lost a rubber foot on the lower leg or in some way bent one of the lower legs that are very strong and made of aluminium. We have a guarantee period of 24 months covering defects of the product, but that does not cover misuse when someone for instance has bent a lower leg or lost a foot on the lower leg.
Instructions (PDF) for replacing a spare part:
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All payments are handled via Paypal (VISA, Mastercard, Maestro, American Express). If you don't have a paypal account, it is easy to create one during the checkout process. Your order will be shipped as soon as possible after the order has been placed. Do note that we cannot provide a tracking number, as we make shipments by normal Swedish post in the most cost effective way possible. Normal delivery time is 1 week within Europe and 2 weeks outside Europe, but please allow for maximum 4 weeks occasionally. Do note: we do not ship to Russia since we have noticed that these shipments often do not arrive. If you have any questions, please contact us at order@walkstool.com. | ||||
Please note: Due to Christmas holidays all orders placed will be shipped after January 7, 2025. |
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US customers: Continue to spare parts webshop provided by Mtn Outlet ➤ |