You find it in PDF format on www.walkstool.com under Help & Support and User manual. Here is the direct link: walkstool-leaflet.pdf
It depends how often you are using Walkstool, where you use it and how much money you want to spend. If you want the best in the world with highest quality and seat comfort, you should choose a Comfort model depending on your height and weight. If you are slim Comfort (40% bigger seat size than normal) 45/18 and 55/22 could be the best choice even if also slim people love Comfort 65/26 if they are tall (80% bigger than normal) due to seat comfort. On wet grass or out in forest Comfort are outstanding due to bigger rubber feet that minimize risk of sinking down. Basic models have the same concept with telescopic legs of aluminium and same weight. The main differences are smaller seat seat of polyester and normal plastic feet. At the same time it's app half the price which means that many people prefer to buy two Walkstool Basic instead of one Comfort model. If you don't want to spend the money that the Comfort models cost but want the concept with telescopic function and bigger seat size (20% bigger) than normal 3-legged stools and good quality, then Walkstool Basic is a perfect choice.
It depends on many factors like in which country, which continent, level of VAT or sales taxe and if you are buying it via internet, mail order catalogue, by a retailer for professional users, hunting, outdoor or caravan shops. Margins differs from country to country and sector to sector. But to give you an indication we show below approximately prices:
|Walkstool Steady (accessory)||16-22||22-24|
If you own any of the older models of Walkstool (45 cm or 55 cm) or Walkstool Basic, then it's nothing to do but to avoid having Walkstool attached to your body with lower legs down. If you own the Walkstool Comfort model with bigger rubber feet, do as follows: lock the lower legs when not using Walkstool by twisting the upper legs, locking the lower legs by the rubber feet being close together. The newer Walkstool Comfort models have also a practical pouch for storage and carriage.
All Walkstool models are designed and produced in Sweden.
You can contact the seller and have the receipt with you and replace the Walkstool or just change a lower leg if that is the problem. Another alternative is to contact us directly via email email@example.com, tell us date of receipt, where you bought it, what is the problem, model of Walkstool, address and phone number. If we don't have any questions to you, we will send you free of charge the spare part you need or if Walkstool is to be replaced we could perhaps ask you to contact the seller since sending Walkstool to some countries are rather expensive. If lower leg is broken it's normally misuse and if foot is missing after being out, you can in both cases order spare parts from us.
The reason is that you can also sit on Walkstool without extending the telescopic legs. This gives a perfect position for professional users like electricians, installers and service technicians etc, when working in low positions from time to time. They have in general big problems with their knees and Walkstool could reduce the pressure on the knees with up to 70% compared with using knee pads (which not everyone is doing). They can also sit on Walkstool with extended legs when working in medium height instead of having one knee in the ground or bend their back. For people being out on picnic, painting fences etc in low positions, working with their motor bike or in garden, Walkstool could be perfect. Try yourself to sit in low position. After some seconds you will find the balance and notice how nice it feels.